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Frequently Asked Questions

Q1: Are you a factory or a  trading company?

A: We are manufacturer with office in Guangzhou and factories located in Foshan, Zhaoqing, and Zhongshan, China.  

Q2: What is the delivery time?

A: Normally 15-30 days after deposit received and confirmed all the details. It also depends on the order quantity and product requirements.  

Q3: Can you make my own designed products?

A: Yes, we can make the products according to your requirements given detailed drafts or samples.  

Q4: Sample Time?

A: Sample order can be finished within 7-10 days, faster if there is stock.

Q5: What is the shipping terms?

A: Sample delivery by DHL, UPS, FedEX or others express, freight charged paid by your side. Big order goods can be shipped by sea.  

Q6: What is our factory service?

A: Rich export experience for more than 20 years, we have professional design team, technology team and sales team at your service. If you have problems installing or using the product, you can ask for our help and solution.  

Q7: How can i know the item price?

A: Email or call us about item you interested in. Quoting model number on our website or send us your interested item link with your order quantity. If you have your own interested design, feel free to let us know your detailed requirements, we will respond ASAP!